Our Services
Core Features
Essential tools for your success.
Delivery in 2-5 days
via Bpost / Mondial Relay
12-month warranty
Defect product are replaced without post charges
48h response time on emails
Reactive customer service
Foundation Package
Everything you need to get started.
BtB webshop
Follow-up all your orders easily
Display & Merchandising
Set at disposal with first order (different proposals depending on order size)
Packaging
Jewels boxes are provided for free together with orders
Questions?
Frequently asked questions
Here are some common questions
You can reach our customer support team by emailing info@didyma-official.com or calling +32 478 04 85 29. Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing within 48h prompt and effective solutions to ensure your satisfaction.
We offer a 12-months warranty for all products. Defect items must be returned and include the receipt or proof of purchase. A picture together with the proof of purchase needs to be sent to info@didyma-official.com. If the return is validated a remplacement will be shipped.
130+ companies sell Didyma products
Let's work together for a meaningfull retail!